Effective Date: March 15, 2026

Welcome to kvprep (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.kvprep.com and use our Progressive Web App (PWA) and e-learning services (collectively, the “Platform”).

By accessing or using our Platform, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Platform, express an interest in obtaining information about us or our products, or otherwise contact us.

A. Personal Information Provided by You

• Account Registration: When you create an account, we collect your name, email address, phone number, university/institution, and current academic year (e.g., Year 3, Year 5).
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number) and the security code associated with your payment instrument. Note: All payment data is stored and securely processed by our payment gateway processor, Paystack. We do not store your raw credit card details on our servers.
• Educational Data: As part of the learning experience (via our LMS), we track and store your course progress, quiz/mock exam scores, assignment submissions, and interactions with the Viva Voce vault.

B. Information Automatically Collected

• Usage Data: We automatically collect certain information when you visit, use, or navigate the Platform. This includes your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and information about how and when you use our Platform.
• Cookies and PWA Data: We use cookies, local storage, and similar tracking technologies to keep you logged in (providing the seamless App experience), remember your preferences, and track your progress through our courses.

2. How We Use Your Information

We use the personal information collected via our Platform for a variety of business and educational purposes described below:

• To Facilitate Account Creation and Logon Process: To manage your account and keep it in working order.
• To Deliver and Facilitate Delivery of Services: To provide you with access to courses, practice mock exams, cheat sheets, and the Viva Voce drills.
• To Process Payments and Subscriptions: To manage your purchases, monthly subscriptions, or 6-month exam passes securely.
• To Track Academic Progress: To provide you with a personalized Learning Dashboard showing your completed modules, exam readiness, and performance analytics.
• To Send Administrative Information: To send you product, service, and new feature information, as well as changes to our terms, conditions, and policies.
• To Request Feedback: To contact you about your use of our Platform and how we can improve our study materials.

3. Will Your Information Be Shared with Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These include:

• Payment Processors: Paystack (for secure subscription and one-time payment processing).
• Hosting and Infrastructure: Our web hosting providers and cloud storage solutions.
• Analytics Providers: Services like Google Analytics to understand how students interact with our platform.

We do not sell, rent, or trade your personal information to third parties for their promotional purposes.

4. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When you complete your professional exams and cancel your subscription, you may request the deletion of your account. Otherwise, we will retain your account data to allow you seamless re-entry if you decide to prepare for subsequent exams (e.g., moving from the 1st Professional Exam to the 2nd Professional Exam).

5. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. Our platform utilizes SSL encryption, and our LMS and payment gateways follow industry-standard security protocols.

However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. You are responsible for keeping your password confidential.

6. Your Privacy Rights

Depending on your location and applicable data protection laws (including the Nigeria Data Protection Act – NDPA), you have certain rights regarding your personal information:

• Access and Update: You can review and change your personal information by logging into your account settings.
• Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
• Erasure: You can request that we delete your personal information, subject to certain exceptions prescribed by law.

To exercise these rights, please contact us using the details provided below.

7. Updates to This Notice

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Effective Date” at the top of this document. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this policy, or if you wish to exercise your data rights, you may email us at:

Email: support@kvprep.com

WhatsApp/Phone: +2349032900688

Address: Lagos, Nigeria